FAQ
General
Returns & Shipping
- What is the return policy?
- How long will it take for my order to ship and arrive?
- May I ship an order outside of the United States?
- May I ship to a Post Office Box?
- Can I ship to multiple locations?
- Can I change/cancel my order after it has been placed?
Route
- What is Route?
- Can I REMOVE Route from my order?
- How Do I File a Claim for my Lost, Damaged, or Stolen Order?
- How Does Route Process Refunds or Reorders?
- How Does Route Work?
- Is Route a Licensed Insurance Company?