Our Route Package Protection Insurance is automatically added to your cart at checkout, and you are able to opt-out if you are not interested in protecting your order. Please see What is Route?
If you didn't mean to purchase Route and your package has not shipped, reach out to our 40 Boxes customer service team and we can assist you in refunding the amount you paid for the Route shipping insurance.
If your order has shipped, Route is already protecting the package, and we are not able to refund the amount you paid for the shipping insurance.